Privacy Policy

Last updated: December 2024

1. Introduction

Welcome to Fluentko. This Privacy Policy explains how Fyrosoft Technologies Private Limited (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our mobile application Fluentko (the “App”).

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account, we may collect:

  • Email address
  • Full name
  • Profile information
  • Learning preferences and goals

2.2 Usage Data

We automatically collect certain information when you use the App:

  • Device information (type, operating system)
  • App usage statistics
  • Learning progress and performance data
  • Practice session data

2.3 Audio Data

For pronunciation practice features, we process audio recordings of your voice. This audio is:

  • Used solely for providing pronunciation feedback
  • Processed by our speech recognition services
  • Not stored permanently without your explicit consent

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain the App
  • Personalize your learning experience
  • Track your progress and provide feedback
  • Improve our services and features
  • Communicate with you about updates and support
  • Ensure security and prevent fraud

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party services that help us operate the App (e.g., cloud hosting, analytics)
  • AI Services: Speech recognition and language processing services to provide core functionality
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security audits and updates
  • Access controls and monitoring

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data
  • Opt-out of marketing communications

To exercise these rights, please contact us at contact@fyrosofttech.com.

7. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: contact@fyrosofttech.com
  • Company: Fyrosoft Technologies Private Limited
  • Location: India